Terms & Conditions

Environmental Impact

We do our best to manufacture our products in a carbon neutral way - we re-use all packaging materials and recycle what we cannot re-use. Customers orders  are wrapped in biodegradeable bubble wrap to protect against knocks and leaks during transit and to minimise damage such as cracks and dents.

Please either re-use or recycle all packaging materials depending on the policy of your council. All plastic/bubble wrap/paper/boxes can be recycled.

Health & Safety
We do not accept responsibility for the misuse of our products. It is the responsibility of the customer to use the products with discretion and check with a professional if in doubt. Pregnant customers and those on medication are urged to check suitability of our products with their GP. By purchasing our products you recognise and accept the fact that that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that Koyo's Hair & Body Kare will not be held responsible for such occurrences. 

All data, facts & references on our website are provided for information purposes only and are not intended to diagnose, prescribe or replace the advice of professionals. By purchasing our products you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions. Koyó’s Hair & Body Kare accepts no responsibility for incorrect use of information or products. All representations relating to purpose of use are excluded to the full extent permitted by law and we accept no liability.

The privacy and security of your personal information is our priority. Koyó's Hair & Body Kare is committed to protecting your privacy and will never disclose your personal details to anybody. We use the information you provide to complete orders, keep you informed of the progress of your order & to send you further information. If you register your e-mail with us for our newsletter or for new product updates, your e-mail address will never be passed on to third parties.

Company Information

Koyó’s Hair & Body Kare (Company Number: 10614355)

20-22 Wenlock Road 
N1 7GU 


     Please email any queries to orders@koyoshairkare.com